Privacy Policy
Last updated: June 26, 2025
1. Who we are
Kazaap is an all-in-one property management platform designed for West Africa. The data controller is Kazaap Technologies SARL, reachable at privacy@kazaap.com.
2. Data collected and purposes
| Data | Purpose | Legal basis |
|---|---|---|
| First name, last name, email | Account creation and authentication | Contract |
| Phone number | Verification and SMS/Mobile Money notifications | Legitimate interest |
| Property data | Management of properties, leases and payments | Contract performance |
| Payment data | Processing rent via Mobile Money | Contract performance |
| Connection logs | Security and fraud prevention | Legitimate interest |
| Analytics cookies | Service improvement (anonymized) | Consent |
3. Data retention
Your data is retained for the duration of your active subscription and deleted within 36 months of termination, unless otherwise required by law (e.g. accounting records kept for 10 years under OHADA law).
4. Data sharing
Your data is never sold. It may be shared with:
- Mobile Money payment providers (Orange, Wave, MTN), solely for processing rent payments
- Hosting providers and technical subcontractors operating under confidentiality agreements
- Competent authorities where legally required
5. Security
All data is transmitted over HTTPS (TLS 1.3) and encrypted at rest (AES-256). Access is role-controlled and logged. Our servers are located in Europe (EU) in accordance with the GDPR.
6. Your rights
Under the GDPR (EU 2016/679) and the national data protection laws of ECOWAS countries, you have the following rights:
Access
Obtain a copy of your data
Rectification
Correct inaccurate data
Erasure
Request deletion of your account
Portability
Export your data in a readable format
Objection
Object to certain processing
Restriction
Restrict processing under dispute
To exercise your rights: privacy@kazaap.com (response within 30 days).
7. Cookies
We use strictly necessary cookies (session, security) and anonymized analytics cookies (Plausible Analytics, with no data transfer to the USA). You can manage your preferences from your browser settings.
8. Contact & complaints
For any question: privacy@kazaap.com. If you believe your rights are not being respected, you may contact the competent data protection authority in your country (CNIL in France, APDP in Senegal, etc.).